Once shipped, orders typically arrive within 2 to 5 business days.

If you're wondering about the status of your parcel, you can track it using the tracking number provided in your order shipment confirmation email.

The tasting notes were sent to you separately by email, and you may have missed them.

If you can’t find the email, please contact us at contact@e-tasting.com with your order number, and we’ll be happy to resend them to you.

If you need an invoice for your order, please contact us at contact@e-tasting.com with the information you'd like to see on your invoice and your number order. You'll be sent an invoice shortly.

In accordance with the provisions of article L.221-18 of the Consumer Code, the customer has a withdrawal period of 14 days from the regularization of the Contract, allowing him to cancel all or part of the Contract and to return the Products received at its expense.
The Customer who wishes to exercise his right of withdrawal must notify his decision to VINOVAE using the form provided for this purpose within the aforementioned period, on the following link https://forms.gle/PwABp5VhLFumjjZ16, or by means of a declaration without of ambiguity.
The return address is: VINOVAE, 24 avenue Joannès Masset, Bâtiment les Passerelles, 69009 Lyon.
The Products must be returned by the Customer within a maximum period of 14 days following communication of their decision to withdraw.
The Products must be returned in their original packaging, properly protected. They must be in perfect resalable condition. Any Product returned incomplete, damaged, washed, damaged, deteriorated, soiled - even partially - will not be refunded or exchanged.
Unless there is a lack of conformity or hidden defects in the Product, return costs are the responsibility of the Customer.
The Customer is reimbursed, as soon as possible and at the latest within 14 days following the date on which VINOVAE is informed of the Customer's decision to withdraw, of the entire sums he has paid.
However, VINOVAE may defer reimbursement until recovery of the Products or until the Customer has provided proof of their shipment.

We are located in Lyon, France, at the 24 Avenue Joannès Masset.

We also have a facility in Sonoma.

Yes we do, you can check on usa.e-tasting.com if our products are available for delivery at your location once you click on the product and register your zipcode in "Check availability at".

We ship to European countries, including the United Kingdom, Switzerland, and the Baltics, as well as to Hong Kong, Singapore, and Taiwan.

If you're traveling to any of these locations, we can ship your package to a relative there. Alternatively, if you have visitors coming to your location, they could bring the pack for you.

For orders in the USA, please visit our dedicated shop: https://www.usa.e-tasting.com/.

After selecting our wines based on WSET recommendations, we repackage them into Vinottes using our patented process. Our reconditioning under an inert, oxygen-free atmosphere ensures the preservation of the wines' organoleptic qualities.

For our Vinottes, we have chosen unbreakable P.E.T., which offers excellent protection while maintaining the wine’s taste, color, and aromas. Additionally, the screw cap ensures airtight sealing, preventing any risk of oxidation.

It is recommended that you drink our Vinottes within two months of receiving them for a 2cl wine kit and six months for a 5cl wine tasting kit and store them in a cool environment with a constant temperature. For our spirit tasting kit, there are no expiration date.

The wines are chosen randomly, you will not have the same wines from one kit to the other. If you need some 6 Blind-tasting kits with the same wines, send an email at contact@e-tasting.com